Don't Use Momma's Words!!

It's fun speculating what her first word will be. 

Will it be 'Momma' or 'Dadda'? 

It's probably going to be "Atticus" because she hears me yelling it all day long. Stupid dog. 

Or it could be "Ya killing me smalls!" because this is what I say in the wee hours of the morning when she's fussing for attention. 

My sister is hoping for "Mamma cray!" - I've threatened to beat her (Tami) in the event these are her first words. She'll find out soon enough that her mother is a little crazy - there's no need to tell her so soon.

And after this week, her first word might require bleeping out. 

Let me explain.

I loathe dealing with insurance. I've recently switched insurances and the new insurance requires referrals for all of the specialists I've been seeing since September which means I had to find a General Practitioner. Yay. I find one close to the house and make an appointment. No big deal. I give them my referrals and we're good to go. 

If only.

A week goes by and my new BFF Gretchen, Patient Service Rep with my Hematologists office, calls to tell me the referral has yet to show up. Lovely.

I call my GP's office and stay on hold for 10 minutes before I hang up.

I call back and wait 20 minutes. Someone FINALLY answers and I get out "My name is Timberley Christie and I'm checking on referrals" before I'm disconnected. Grrrrrrr....

I call back AGAIN, wait 20 minutes AGAIN. When the nurse answers, this is what she says "Yeah, we can't find your chart so you're just going to have to make a new appointment." 
No apologies, no shame, no sympathy. No nothing.
Me: Excuse me?! You've managed to LOSE my chart in a span of a WEEK?!
Her: Yeah so just make a new appointment.

Click.

Yep. A slew of bad words erupted from my mouth before I could stop them. My Beloved calls to check in and gets an earful. Poor thing. I had to take a blood pressure pill.

I take a few calming breaths and call back. Surely they're just complete idiots and are spelling my name wrong. 

I wait another 20 minutes. They answer by calling me by name which means they have Caller ID and KNEW who it was calling all those times I got to wait for 20 minutes. This makes me ragey. Girl #1 answers the phone with "Hi Mrs. Christie, how do you spell your first name?" 

Uh huh.

She then transfers me to the Nurse (Miss Attitude) who comes on the line and says "we found your chart. I'll do the referrals after clinic because it's a lot to do (3 - I have 3 referrals) and we're busy."

Thanks lady. I appreciate that you're going out of your way to do your job for me a week after you said it would take no time at all.

The next morning when I was with both of my specialists, I called AGAIN to check on the referrals. Still working on them.

I'm thankful it wasn't for an Oncologist. I'd hate to think if I needed Chemo how long I would have to wait. Yeesh.

She FINALLY called after 4 to say "we took care of those referrals for you". 

Gee, thanks. 

So I spent the day spitting and spewing and telling my young impressionable child "don't use momma's words!" 

Good grief. 

Until next time.....